Market Line Research is committed to providing fair, transparent and efficient grievance handling for all investors.
We believe investor service is a vital element for sustained business growth and therefore investor satisfaction remains our primary objective.
Clients may raise queries or complaints via email, phone call or written communication.
Our support team reviews the complaint and initiates resolution procedures.
Clients can expect a response within the defined turnaround period.
If not satisfied, investors may lodge complaints through SCORES portal.
Investors may initiate dispute resolution through the ODR platform if required.
